Frequently Asked Questions

When will my order ship? 
Our volunteer team fulfills orders on Wednesdays. We aim to ship orders the week they are received, and all orders are shipped within two weeks. 

Is there a sizing chart for the shirts?
Yes! You can check out the sizing charts here.

Can I pick my order up at my campus? 
Local pickup is not available at this time. 

Can I exchange/return my order? 
We'd be glad to help you if there's something wrong with your order. We accept returns and exchanges, but only within 30 days of your original order and if the "sizing bag" has not been opened. To set up a return or exchange, email

What if I have more questions? 
We’re happy to help. Email us at, and we’ll get back to you within 24 hours.

Can I call the store? 
We don't have a phone number. The best way to reach us through email. Email anytime at and we'll be sure to get back to you!

Can I come to The Merchant at Southland? Where is it located? 
The Merchant doesn’t have a physical location. Shop online anytime, day or night, at southland.chruch/store